Support
Use the appropriate support channel so the team can review your installation or transaction without requesting unnecessary sensitive information.
Effective and last updated: November 3, 2026
Support from WordPress
For license or checkout issues, open Assetnesia → License in your WordPress dashboard. Include the error message and request ID when available.
Helpful information
Include your WordPress, PHP, Assetnesia Free, and Pro versions, reproduction steps, and screenshots with personal information redacted.
Security
Never send WordPress passwords, database credentials, private keys, or complete license keys. The support team does not need them.
Contact Rintikode
Email [email protected] or call +62 857-2268-3507. Rintikode is an individually operated merchant based in Majalengka, West Java, Indonesia.